About the Submit Feedback category

This is the place to submit ideas, report technical issues and share feedback to help make Ignition Casino better.

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I would like to see the last 2000 hand history of three card poker how can I can get that?

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The return to lobby functionality on many of the games in the casino is throwing errors in many games, page not found, Script error pages. Happens to me on all types of devices, mostly Apple iMac, iPad on their respective latest iOS versions. It’s also inconsistent where you land when you choose the button and it works. Sometimes I’m taken to the very top level of the ignition site, the home page. Other times the room (casino, poker, live etc) and occasionally to the previous page I was on, for example if I was in a slot game, it takes me to the slots level of the Casino room which is sensible. Some games have landing pages with a short intro prior to entering the game itself. I’d skip those on the return to the lobby. Thanks.

Ik ow what you mean thats there RNG system it cheats players and then when you get that error you start losing. Then they say there system is 100percent okay which is a lie.

About 7:23 tonight I registered for 7:00 $10,777 Guarenteed (lucky sevens). $11 was taken out of my account. There is a software problem as to when I clicked take my seat, table never opened. I logged out & back in 8-10 times to retry but same thing happened every time I clicked take my seat. The 2 balls kept spinning & no table opened…please contact me…LONG time customer…Thx

Please do something about your poker software. I play almost every day, and almost every session I have multiple issues. First of all, I can assure you that the problems are not on my end. My internet connection is solid, and I do not have any connection or time out issues associated with anythging else I do online.

I play full ring, and almost every time I try to start a session I have to load a table 5-6 times because the system will put me at either an empty table, or a table with only 1-2 other players.

Also, the game play is horrible. Just last night, in the middle of a hand my table crashed and I was logged out. There goes another 6 BB, not to mention the possibility of winning a nice pot. Frequently I will get timed out in the middle of a hand, or I will randomly get a notice that my session has timed out. Over time, this is a huge leak to my bankroll that is not and should not be acceptable to any reputable poker website.

I have been playing online poker since at least 2003 and have played for real money on at least five other sites. Ignition casino has BY FAR the worst software and functionality of any site I have ever played on. Please, please, please, do something to address the lagging/timing out/crashes that happen so frequently. You will start to lose players because of these problems. High stakes players won’t want to risk taking these hits, casual players will be discouraged from playing, and players with other valid options will bail en mass if these issues are not addressed.

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well said i agree 1,000,000%
i have reported so many bugs…i do not think 1 bug i reported was fixed…i will check a few of them later today and see if i can recreate them.

i have never seen zone traffic so low…

by 11pm pst i saw 5nl down to 14 players and by 9am it was not better…as a reference last year and many years before 5nl traffic NEVER had less than 50 players on it all night long and all day long.

the players are leaving.

no matter how bad you doomswitch me or how many superusers you put up against me i am here for you to be your victim, i will not leave you. OMG KIDDING

I tried to play a bunch of $5+$0.50 hyper turbo SNGs today. My practice is to play three at a time. Ihave had no trouble with this in the past. I got registered for three, and only two launched. Only after finishing one would the third come up, and it had been going for some time and my stack had been substantially blinded off. This happened at least three times, Eventually I gave up.

Is this a new policy (if so, good bye) or merely a new bug (fix it at once!)?

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lol i am pretty sure that is the new policy

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Can you Please add a feature to allow me to choose specific bet sizings so I don’t half to use the half or full pot pre sets. Can you also add a feature that would allow me to see my chip stack in BB instead of $chip value as that would be extremely beneficial for tournament players.

No casino games are loading through the downloadable poker lobby. Can still play in a web browser.

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