Bonuses/Cashback

Is there a reason I haven’t received my cash back bonuses for the last 4 days?

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Did you check and see if you qualify for it? You only get cash back on losses, so if you have cashed out recently then you might not qualify.

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yeah and you need to have a bal. under 10$ at midnight as well.

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Yep…I forgot about that too. Thanks @Kentucky

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@Kentucky @Texasgal13 Thanks guys, you’re both spot on there.

@Dhales I can see that you were issued cashback earlier on.

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Hello we getting cash back today

Cashback has been issued to eligible accounts, and we have sent you a PM @Joeyjm74.

I did not receive my cashback. Please PM me Foster

same here. Though it’s not much of one but I’ve had amazing runs with less.

@AceSpinz, @Anthony918,

Upon review your cashbacks have now been issued.

Also wondering about cashback it’s been 2 days

I never even got my cash back from 2 weeks ago

@Chelseyjean I can see that you reached out to Customer Service who explained this for you.
@Uzzi_123 I’ll send you a PM with more information about your cashback.

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What level are you in ; Im in platinum and get 11% cash back is that cool I don’t know If I loose $1000 I get $100 back. If I loose $20 I get $2 dollars back. Don’t worry about cashback just play smart good luck.

Generally speaking though, if you’ve deposited more than you’ve withdrawn, and your balance is below $10, you’re eligible!

When the clock strikes midnight, any account balances under $10 become eligible for a Cashback Bonus. Essentially, if you’ve deposited more than you’ve withdrawn, you’ll earn a Cashback Bonus of between 6% and 15% of those deposits.

Every player begins at the Steel tier, where you’ll receive 6% Cashback. But as you earn Tier Points through regular play, you’ll reach different tiers that up the ante as follows:

• Chrome – 7%
• Bronze – 8%
• Silver – 9%
• Gold – 10%
• Platinum – 11%
• Titanium – 12%
• Diamond – 15%

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They really didnt though they told me about my cash back from the 16th I am wondering about friday Saturday and sunday

I’m going to take a look on your previous eligibility and I’ll send you a PM shortly with more information.

@EMELO_123. Yazzzzz I wish people could actually understand that…but alot of players do not understand this. You earn Cash back on loses…so if you deposit $100 and win $500 and then cash out…but redeposit the $500 and lose…you have ONLY lost 100… and therefore your cash back would be based on the $100 deposit that you lost.

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@Texasgal13 I know is sad but there working hopefully to improve on this with some some ideas I posted on the forum which I think should be how real cash back should work on any of the ignition levels. Instead of waiting for us to reach a balance of under $10 after we deposited $100 the cash back feature should be calculated on actual losses not on balances below a threshold. Some of my sharing is implemented on games like poker heat even if is a play money game the cash back feature is very well done. I wish I can go on the details but checkout some of my post and see what I mean and maybe we can motivate ignition to improve on not just the cashback feature but also on the wagering requirement for bonuses.

SOME POST TO READ1

THIS IS SOME OF MY THOUGH ABOUT WHAT YOUR MENTIONING:
What level are you in ; Im in platinum and get 11% cash back is that cool I don’t know If I loose $1000 I get $100 back. If I loose $20 I get $2 dollars back. Don’t worry about cashback just play smart good luck.

Generally speaking though, if you’ve deposited more than you’ve withdrawn, and your balance is below $10, you’re eligible!

When the clock strikes midnight, any account balances under $10 become eligible for a Cashback Bonus. Essentially, if you’ve deposited more than you’ve withdrawn, you’ll earn a Cashback Bonus of between 6% and 15% of those deposits.

Every player begins at the Steel tier, where you’ll receive 6% Cashback. But as you earn Tier Points through regular play, you’ll reach different tiers that up the ante as follows:

• Chrome – 7%
• Bronze – 8%
• Silver – 9%
• Gold – 10%
• Platinum – 11%
• Titanium – 12%
• Diamond – 15%

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I have not received a cash back bonus in a few weeks and have been on a streak of bad luck the last 4-5 days.

Can a moderator take a look at my account/transaction history and advise on my cash back status?**

Edit: Once the site is back up and running**

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@DetroitShadows. The site has crashed…so if it takes awhile for you to get an answer, just be patient.

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