@DetroitShadows we’ll be able to take a look once the site issue is resolved and we’ll send you a PM.
Thanks Matt!
I haven’t received cashback in quite some time myself…Is there a way any of the higher-ups can look into this?
@monkeymook. Did you have a large withdraw at any point? You have to have lost money in order to receive cash back. It is on losses only. Deposits minus withdraws must indicate a loss and then you earn cash back on that lose.
I dont know the exact amount off hand but I did have losses where I would get some daily kick back and then it just stopped all of a sudden. I’m not sure why it stopped, but they offered to look into it for me once the dust settles with these server problems.
@monkeymook. That’s good. Yea I haven’t received cash back in quite awhile…but it is because I cashed out quite a bit of money awhile back and I haven’t purchased back near as much as of yet. So I don’t qualify at this time. Hope this helps.
Thanks for the info! I didn’t think that was the case for me, but I could be wrong. Good to know either way.
Thanks Matt, it’s been at least a month maybe longer since I received any cash back and I have definitely had losses.
No cash back cant log on what’s going on font say maintenance you dont just shut down when games going on for maintenance tell the truth
With the technical issues we’ve encountered on the site over the last 24 hours, we had to go through a site wide maintenance to resolve the issues.
Now that the maintenance has been completed we can look into the cashback issuance.
Its 6 minutes tell 5
I have not received cash back today either
Its past 5 and no cash back any bounes?
Hi everyone,
Due to recent technical issues with the website, cashback bonuses will not be issued today and will in fact carry over to tomorrow.
I’ve been told the last month that I’m eligible for cash back oh, I have made no withdrawals only deposit I haven’t received cash back in over 2 months, when is this
going to be resolved?
@Minga_123 Welcome to the Forum.
Since your last cashback you haven’t made any deposits which is why you haven’t been eligible.
If you would like further details please let me know.
Hi everyone,
I’ve just been notified that cashbacks will not be issued today and any losses will carry over to tomorrow.
If you have any questions, please feel free to send me a PM.