Can't view hand histories after 10-15 minutes

Hi, I’ve not be able to view my MTTs hand history during my session for over 2 weeks. I thought it was just my PC, but I’ve seen other player complaining about it on the 2+2 forums. Here is what happens:

I can view hand histories for like the first 10-15 minutes of my session and then it just give me the standard error:

“connection to the server cannot be established at the moment. please try again later.”

There is not way to resolve it another than restarting the Ignition client. But that only works for 10-15 minutes and then the error returns. I said it started happen to me around the week of Sept 20th.

Can someone please look into this issue on your end?

I’ve already reinstalled the client several times and done a virus/malware scan etc. Thanks

Hi @Billy723 this is already being investigated by the poker team.

1 Like

Ok, thanks Davy. I didn’t see it mention here on your forum, must of missed it.

It was via private message actually, but i will add your details to the active ticket too.

A post was merged into an existing topic: Hand History - Connection to the server cannot be established