People have won a bonus round on a display error? Wow, that would be awesome!
Could you send me documentation of a moderator reaching out to a customer letting them know this?
Our support team would reach out to players to notify them of this. However both these situations including the one in the thread here are rare
I actually have hit a bonus round when the display showed reels that were not a bonus.
While I am not here to defend ignition I will state my experience.
It usually occurred with Big Money Big Foot and games that share the same back end design as that game.
This was not really an issue until flash was cut from use a couple of years ago.
In my experience spinning in a fast manner on these games led me to get out of sync for some reason. By this I mean the payout did not correspond to the reels displayed.
How long it would take to get out of sync would vary but the one pattern that was consistent was that I would be spinning in a fast manner and stopping the reels.
That being said I canāt recall many display errors on the newer games but have had it happen, albeit never in my favor.
What are we talking about here? Itās a $.20 bet line of rings. That canāt pay that much. Maybe $10? I donāt play Cleo so I donāt know the payouts. Why not just pay her and move on? I do that all the time in my business to make sure the customer is happy and comes back. It definitely pays more than $.05. Good luck @Rachaelmckinney
Itās a $2 win
Same thing happpens to me on big money Bigfoot and cash money mermaids. I love those games by the way haha
Display error also happens in live casino but what causes them are different.
You would not be expected to be paid out even in la ive casino. They take the numbers the chip generates so if the display shows jackpot but the rng does not then casino would not pay outā¦
There is actually a famous case about a lady who hit jackpot in live casino but rng did not support. She did not win. Iām sure they took care of her a little bit though
However , itās a twenty cent spinā¦ At most itās $20
ā¦ very cheap way to take care of a customer while educating everyone else about display errors.
Fyi, check my post history Iām no ig flunky but right is right and wrong is wrong.
Good day
They wouldnāt know about it bc they donāt check every spin only the ones with issue
Well thatās disturbingā¦.
Ignition Casino is currently licensed by Curacao eGaming. If you feel Ignitions answer insufficient, I advise you to file a complaint.
Either way anybody can go online and pay for a license from these people. They donāt care who you are, scum of the earth trying to get rich off of the backs of people or the most reputable business, as long as you have a credit card you can get licensed.
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Do you have sources? I have done some research out of my own interest and curiosity.
Iāve done some as well, Iād love to hear some of your thoughts on what you have concluded about some of the information youāve acquired. As far as the license, you can go to their website, they say theirs a process but anyone can apply, you have to pay a fee but itās one of the easiest places to get one. Iām not going to pretend I have all the answers or know what this places intentions are but anyone who looks just a little will find that it seems these āisolated site issuesā have been happening the entire life of Ignitionā¦
Iād be happy to post some of the stuff I found. Itāll take me time to find where I bookmarked it. I will put out there that the 1 thing I wish Ignition would agree to do is have their RNG verified by a 3rd party.
Yes I agree, some online sites have a certified person come in and audit there games and Iāve seen some that say customer audited RNG, which Iām not sure how that works, but Iāve never seen anything from Ignition.
I was actually planning on doing a somewhat similar test myself. Actually looking for the difference in rtp of practice play vs real money play. Still working out the details before I start any of the long drawn out testing
I think Iāve mentioned before, but I have kept spread sheets of all my spins. Of course you could keep whatever data you want but mine is usually: the date, my deposit amount if applicable, my starting balance, my game+spin amount, then results of course and my balance upon exit. I also do something similar with poker but I donāt play poker here. It doesnāt take away from any amount of spinning if you keep track on a separate device or even paper to record laterā¦
Just a thought but it would also be interesting to see if anything changes upon using a deposit bonus as to regular play without. Iām by no means a huge player here, honestly I deposit much more elsewhere, but if youād like to collaborate somehow just let me know.