Does anyone have a clue when the mods are available here? I come here and only see 2-3 members but rarely see a moderator and it doesn’t matter what time I visit. I had an issue yesterday and it took 2 hours for a moderator to even address that they saw my concerns.
I’m not sure about most of you but I don’t have hours to sit around and hope that my questions/concerns get addressed…especially when LIVE CHAT is like talking to a bot!!!
I’m new here but not to the industry and so far I’d have to say I’m less than impressed with the lack of support. I was told the phone lines were working but not for “NEW” players due to #COVID!! I guess “old” players money is more important than keeping “NEW” players satisfied and continuing to deposit.