New player confused by m฿

Signed up using the “300% up to $3,000 (300 mBTC) Poker & Casino Welcome Bonus (Bitcoin Only)” code. Went to go run some slots, but found myself confused by the betting amounts. What I believed was 0.20 cents, I guess was actually $7.00. Is that really the minimum betting amount for slots if I deposited with Bitcoin?

I’ve been a member over at BV for more than a decade; I’m in their bitcoin exclusive program. But when we deposit with BTC–our casino action is still played in USD. Ignition live support just copy & pasted the same response. Told me I have to empty the account before they’re willing to allow me to create a new, USD-based account. But, unfortunately, even if I do forfeit my bonus, I can’t withdraw my initial deposit until I play it 1x.

@Minneapolis Correct, since your account is in mBTC all values you see will be in mBTC currency.

We’ll have a look into your inquiry further and send you a PM when we have more information.

It would make sense for mbtc to have completely different betting denominations than usd, no? But those are the exact same betting amount options as the USD Gold Rush Gus. Why would USD players be offered a minimum bet of $0.20, while mine is $7.00? Also, my poker lobbies are all displayed in USD.

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Anything? Would love to actually be able to use the casino this weekend without being forced to drop $7 on a minimum slot pull.

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@Minneapolis I’ll send you a PM with more information

I literally just had the worst online casino experience ever.because of an error on ignitions end . I went to play wheel and deal with 50 dollars , chose the 2nd lowest option ( .50) and was only given two spins !! Live chat said this was because my account was set to MBTC but the game was not… live chat 100% admitted there was an issue and told me to wait 24-48 hours for an answer from casino team. Yes, they admitted a mistake after i sent a screenshot of the game, but then told me to wait 24-48 hours . What is happening ? I got referred here from another message board and usually never complain but I was basically scammed by a game …

@Skeets17 Since your account is in mBTC; since thats what you chose at the time of signing up, your play is all in mBTC.

With an mBTC account game limits are set differently then a USD account and we’re having that checked but the amount you risked was valid and any winnings would also be valid.

We’ll send you a PM with more information

Hi, I have tne same issue. Customer support tells me to empty my balance and that my games are in mbtc since my account is. However, this is not true. All of the minimum bet amounts would exceed the max bet amount allowed per the bonus and disqualify me. This restricts us from being able to play unless we can bet $20 per spin. I’m okay with converting but I can’t play USD games on mbtc funds.

As mentioned HERE, this is something that we’re looking into now and will provide updates when we have them.

However, can you clarify why betting more than $20 would disqualify you from using a bonus? If in regards to some of our bonus terms, please note this is generally only for those abusing them on purpose and we generally wouldn’t take away or give any issues regarding placing a minimum bet.

@Kbailey1386 From what I understand you are able to choose when you sign up whether you want to have your account in BTC or USD. I am not sure why the betting increments would be different but I believe if you contact @moderators they can walk you through opening an account in USD so you don’t have to bet in bitcoin increments anymore