05:59:50Christopher
You’ve joined the chat.
05:59:50Martin
joined the chat.
05:59:50Martin
Thanks for contacting us. My name is Martin. Sorry about the wait. How are you today? Tell me how I can help.
05:59:52Christopher
bonus
06:00:38Christopher
ya im trying to figure out if and when my btc weekly bonus resets?
06:01:42Martin
Christopher, That is a good question, however, in order to move forward with your inquiry, could you please provide me your date of birth and your 4-digit code?
06:02:14Christopher
i accidently unregistered my monthly milly tournament ticket i had for the 29th yesterday and it put anotehr one vailble in my bonus section but it requires another deposit
06:02:21Christopher
06:02:28Christopher
06:02:34Christopher
or *******
06:04:18Martin
Awesome! Thank you very much for verifying your account.
06:05:12Christopher
oh and it is requiring more money than the original deposit. Is that connected to my weekly btc exclusive bonus or somethng totally seperate?
06:05:50Martin
Each promotion will have it’s own minimum deposit amount. This offer requires a minimum of $100. It’s 10 mBTC
06:06:13Christopher
i would like to get my entry re-instated for the monthly milly i had for the 29th already plz
06:06:12Martin
weekly is a different promotion.
06:07:04Martin
Without a deposit you can not received the monthly milly.
06:07:36Martin
Remember that because your account is in mBTC you will not be eligible for more free spins and reward points.
06:07:59Martin
We sent you an email.
06:08:02Christopher
i had already had one but accidently unregistered . but all i got for reimbursement was that bonus offer… idk
06:08:58Christopher
more ? i havent gotten any for this week
06:09:07Christopher
. it reseet today right?
06:09:31Christopher
im confused as hell
06:09:48Christopher
i want to drop that offer
06:10:44Christopher
that not the offer i usuallly get
06:11:14Christopher
idk what happened but im confused
06:12:12Christopher
why did i get that bonus offer ? and i usually dont need to select an offer to get weekly bomus. u just told me that it was seperate
06:13:42Christopher
so why cant i just make a deposit then get the exclusive bonus like ive always done before? 25 free spins , 10=1 tournament ticket and 15,000 reward pts?
06:14:31Christopher
10$=1$ tournament ticket****
06:14:52Christopher
+****
06:14:53Martin
Christopher you have a mBTC account for this reason you will not receive more weekly promotion from the exclusive program my suggestion is that we can delete this account and create a new one in USD so you can continue enjoying our promotions.
06:15:26Christopher
so program is over?
06:16:49Christopher
i dont understand,? and im so i lost the tournament ticket i accidently unregisterd for? I didnt get any refund for that ticket
06:16:55Martin
Is over for mBTC account.
06:17:32Christopher
when did this happen?
06:18:09Christopher
so i can deposit and play in usd now? hell ya!
06:18:10Martin
One week ago, the solution is delete your account.
06:18:32Christopher
and lose my tier ?
06:18:39Christopher
how is that fair?
06:19:16Christopher
i have hated having to p[lay in mtbc but did anyhow.
06:19:50Christopher
min bet is outragous. so how would i deposit now?
06:20:58Christopher
i feel like im getting it up the rear here with no spit or anything
06:21:01Martin
That is correct you will lose your tier however this is option you can continue with this account but you will not received BTC promotions.
06:22:13Christopher
wow! this is really fu*** up! Ive been a loyal customer and spent alot money with u all and this is my best solution you all have to offer!?
06:23:22Christopher
why do i have to lose my tier? i havent done anythng wrong?
06:24:23Christopher
this is on you all not being able to convert btc to usd like other ppl . stake doesnt have this issue
06:25:54Martin
Christopher it is only an option you can stay with your mBTC account but you will no longer have the option to receive the wekly promotion.
06:27:28Christopher
k, so why canrt u all convert it like when i go to poker side ? it convert to usd then.
06:28:07Christopher
btc exclusive is over for everyone ? and im not geting the ticket rep[laced?
06:28:32Martin
Is over for mBTC accounts.
06:28:33Christopher
you have broke my heart here
06:29:01Martin
I am sorry to hear that.
06:29:11Christopher
k. then how can i keep my mtbc account if its over?
06:29:46Christopher
id rather play in usd but it bullshit that i lose all my progress
06:30:02Martin
Is not over you can keep your account in mBTC however you will not receive more promotions.
06:30:36Martin
I understand but I am sure he will win his tier back nothing to worry about.
06:30:46Christopher
nobody does? are u all gpoing to finally fix the conversion issue then?
06:31:21Christopher
it took me thousands of dollars to get to this tier
06:31:55Christopher
like like many many thousands
06:32:47Christopher
and i dont mind doing the btc but min bet is + to like 15$V for 1 spin at min
06:33:12Christopher
what does 1 mtbc = in usd?
06:33:36Christopher
100$?
06:33:55Christopher
1mtbc=$100usd?
06:34:23Christopher
.2mtbc=20$usd?
06:34:30Martin
50.2949 USD
06:34:47Christopher
1mtbc =50$?
06:34:57Martin
Yes.
06:35:07Martin
I really enjoyed our conversation today, please let me know if there anything else how can I assist you with.
06:35:21Christopher
so ,2=10$?
06:36:12Martin
2 is $0.5897 USD
06:36:22Christopher
that is alot for bare min spin alot of games are ,4 min spin that +40$
06:36:34Christopher
no it isnt
06:37:08Christopher
i
06:37:19Martin
I understand that
06:37:21Christopher
where u learn math at bro?
06:37:42Christopher
im just saying that really high min bet
06:37:53Christopher
ty for nothing
06:38:01Christopher
have great day
06:38:23Martin
sir, you asked me how much was one mBTC in USD.
06:39:08Christopher
ya u said 50$ so how is 2 = to 60 cents?
06:39:40Martin
$100.5897 USD
06:40:25Christopher
u just said 2mtbc maybe u meant .2 but either way that not .58$
06:40:41Christopher
06:36:12Martin
2 is $0.5897 USD
06:41:13Christopher
that is wrong . just sayinfg fyi
06:41:36Martin
You can see the converstion here https://bitsusd.com/
06:42:10Christopher
another fyi is im making copy of our conversation for future refence just want to advise u.
06:43:44Martin
Not a problem keep in mind mBTC is a currency that fluctuates and can go down or up in price at any time.
06:44:05Christopher
i understand.
06:44:35Christopher
im confused on what going on with my account but i do understand basic math
06:46:24Martin
I have already explained to Christopher that you are the quedarcide if you want to continue with this account or with one in USD.
06:47:30Christopher
not sure why a loyal customer would lose their tier because Ignition cant figure out to to let there casino flucuate with the market / your conversion is way out dated and doesnt adjust with the market. which is crazy. Stake and roobet or other places dont have this problem like Bovada and Ignition doess
06:48:51Martin
I am sorry to hear that. but this is a new upadte.
06:48:54Christopher
? what that mean?
06:49:21Christopher
quedarcide = ?
06:49:26Martin
What else do you want to know and I will gladly explain it to you again, it will be a pleasure for me.
