When the menu was dropped from the crown icon at the top it was saying the jackpot was disabled because of an error.
No worries. Not like I had a chance to win anyways. Just more money I wasted during these issues.
Can you show us a screenshot next time of the jackpot being disabled as this isn’t really something that should happen.
If you were disconnected during a gameplay session but hit the jackpot, it would likely still register in your account. You don’t need to see the visual entertainment display to actually win these just like any other game.
Why are yall still depositing money here if yall know nothing works? They don’t care about you. They want your money and that’s the bottom line. Most DDOS attacks last a day at the longest, but many are sorted within a few hours. There are obviously exceptions to this rule, but it is rare, and for a DDOS attack to continue for multiple weeks? That’s a huge red flag with a company’s security / infrastructure.
Point in case, I’ve deposited over $17K in the last 31 days. What’d I get? 40k ignition points worth $40 bucks (WITH rollover) & a couple of customer service bonuses that I had to ASK for (worth about $300, also WITH rollover). Most people will probably not receive any of this “compensation” & those who do will probably feel particularly ripped off at how low it is. Just move on, honestly.
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Thats horrible! No free room for a week! No tickets to a show! Just f ing greed!
@cantseemtosleep I just want to clarify that everyone affected will be receiving the final compensation that is hopefully going to be cleared up by the end of the week.
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@Matt I greatly appreciate your response & all that you & the rest of the mod team do for us. I know this isn’t up to you guys or something that you all have any control over. I’ve been playing at ignition for a long time now & while I’ve won amazing amounts of money, the majority of it was all given back & then some with all the extra deposits I make. I just hope that whatever compensation is given, it is fairy & takes into account things like the last month of deposits and/or wagers. I know you have no say/control over that either, it’s just hard to be optimistic when we’re seeing all these messages about “promotions” & “new jackpots!” like it screams “Come give us more of your money!” Hopefully they are fair about it though.
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+1 compensation is appreciated
I’m done with this bs waiting for them to fix or compensate I had over 10k in last month deposit loss etc done with this lane ass site for real can’t get a straight response from them just the usual we’re working on it blah blah shit
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I registered for a tournament but wasn’t able to sit at the table and want refund, I emailed poker@ignitioncasino.eu but they just responded with no additional info.
Can any of the moderators assist? Thanks.
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OMG…
I have this problem every time I play sit n go jackpot, and like most of us we play multi tourney, sit n go, or whatever, this is clear to everyone. I’m sure and like all of us we already did the log in log out restart app phone and cookies blah blah blah… WE DID ALL THAT…
Any way it’s always costing me money aggravation time and more than anything my whole vibe, attitude, desire to enjoy and relax and play… I have lost 1000,s overall and only get the bare minimum back, because now I gotta do a job they should have logged already I’m supposed to find the time date and issues and tell you to only be told they don’t see a disconnection on there end.
As if I’m lying, geez . my thought to sit down and enjoy a night of poker and slots and such at ignition casino is not easy,
I do love the sit n go jackpot but when 4 of 5 times I play I’m disappointed and furious with a negative attitude I’m not so sure this is beneficial for the player or business… we’re talking about billions of dollars here get your sht together and invest in top of the line equipment employees and software…
I damn near break my own phone sometimes…
My buyout refund should be around 1 billion reward points however I would forgive and forget with 10,000,000 reward points or if you really want to keep a top tier player 1btc.
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It’s totally unacceptable that their IT team can botch it this bad. How are you suppose to truly believe that everything is random number and not rigged when they can’t even fix this? They throw out new jackpot promotions and giveaways on social media in this time when we are all sitting here saying what the effing fork?
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im outta here catch y’all on the flip
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how confident are you in the possibility of comps will happen by the end of the week as stated above? i havent deposited $17k like a player above, but about a third of that and I still suggest that this compensation somehow reflects not only the tier levels of clients here, but also how much we’ve deposited during this absurd debacle. Like give us at half of our accumulated deposits back over the past 3 weeks, with no rollover. I’d accept that. I’m rooting for Ignition to make it out of this and truly hope that whatever comp comes that it exhibits generosity and gratitude for those of us who have stood by on hold, just waiting and waiting with bated breath. I have to echo what some others have said - seeing these new promotions roll out on social media and our inboxes can feel like a gut punch after enduring the frustrations for the past few weeks. I said this before - I could totally see that if the compensation somehow blows our minds and we dont have to go back and forth with agents having to plead cases for more and whatever is deemed as fair, then the windfall of support Ignition could receive from it’s client base on social media could be paramount. I would hope you all want that and perhaps it could not only bring more business, but bring back some customers who’s frustrations caused them to give up and find other options
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My question is when are they considering the end of the week to be its seems as though every week it’s a different song and dance and another excuse as to why we have to wait longer and the fact that we haven’t been given an idea of what compensation might be or if there with be a roll over on it
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Any news today? Good or bad?
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We will post any updates when we get them.
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And now comes the silence this is getting so out of hand here let us wag this here steak in front of you and right when we said you were going to be able to eat it nope sorry it’s not cooked all the way it has to go back in and we will notify you at our leisure when you can expect it
You say that but it’s been 3 weeks and NONE of you have yet to say anything solid. WHY THE HELL ARE YOU STILL RUNNING PROMOTIONS??? FIX THIS AND SEND OUT COMPENSATIONS then do your meaningless promotions.
I could totally understand if you had the site down and not trying to run money making promotions but you are doing that and it’s a slap in the face to us!
Again I know that this has nothing to do with you moderators. However, it’s a reasonable question to throw at your superiors.
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almost a month now, and no compensation still… disgusting and vile way to treat people who have dealt with this bs for so long…
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