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#24

Bitcoin lightning almost 4 hours ago and still nothing

1 Like
#25

Still nothing over here

#26

Its been 6 days now and I still havenā€™t received my deposit. I used bitcoin cash please help thanks.

#28

Hi is there a chance that u can unlock my last scratch card and if possible check for any available bonus funds.thanks!

#29

Is the delay affecting current transactions? If
I made another deposit would it be compromised by the technical issue ?

#30

This is ridiculous that my deposit still isnā€™t there.

#31

Going on 9 hours now. This is ridiculous: and this happened to me in all three sites!

#32

Transactions are currently being processed; however, due to a backlog, there may be delays. I will send you a PM for more information.

#33

Itā€™s been 6 days now and I still have seen nothing or heard nothing. What is going on?

1 Like
#34

Hi there @Kru331! I sincerely apologize for the delay and any inconvenience this has caused. I appreciate your patience, and Iā€™ll look into this right away to get you an update.

Can you confirm the wallet address so I can take a look! Thank you kindly!

1 Like
#35

6 days?!?! Thatā€™s absolutely unacceptable and just wrong. I saved $400 to play for the weekend and itā€™s all gone now on all three sites From one deposit on each. There goes my plans and the time I worked at my job for the ability to have cash to play on here.

1 Like
#36

This was advise via PMs.

#37

@Charli I posted the address once already but I donā€™t see it now. Here it is again:

#38

Hello @Kru331! Iā€™ll send you a private message shortly so I can assist you further. Looking forward to helping!

1 Like
#39

Hi i cant get acces to my scratch card can u please help with that and check my account for possible bonus funds

#40

Guys, thereā€™s no reason to hassle them. Just relax, you will get your money. It doesnā€™t make the process go any faster when you are being rude. Just my thoughts :man_shrugging:t2:

1 Like
#41

Hello everyone,

I sincerely apologize for the inconvenience this has caused. Please rest assured that our payments team is actively working to credit deposits to all impacted accounts.

We are committed to resolving this issue as swiftly as possible so you can continue enjoying your experience. Thank you for your patience and understanding. If you have any further questions, please feel free to reach out.

#42

Lies. Been saying it forever now and have not seen one comment this whole day where anyone says they received their money back.

#43
#44

This has been addressed via PM.