How to Re-Enable Your Account
If you’d like to get back in the game, simply send an email with the following details:
- Your 4-digit PIN
- Your Date of Birth
Our team will review and help re-enable your account as soon as possible.
Forgot your password?
Use the password reset option and follow the steps to regain access.
Why Was My Account Disabled?
Accounts may be disabled for several reasons, including:
- Security purposes
- Verification of inconsistent account information
In most cases, this can be resolved quickly by contacting Customer Support, available 24/7.
How to Disable Your Account
If you’ve decided to take a break, we respect that.
To disable your account:
- Simply contact Customer Support, and an agent will assist you.
We’re always looking to improve, so if you have any feedback, feel free to share it with us.