Can you not tell me if I’m eligible? I always have been and I’m diamond tier.
Birthday bonuses are available for players who are Platinum level or above .However as mentioned it should be issued automatically on the day, kindly wait, as we have no exact timeframe to provide.
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I still haven’t received my birthday bonus.
Im on the Gold Level, close to Platinum level and I just read that you need to be Platinum or above to receive a Birthday Bonus… You guys will loose many players by showing NO LOVE to us!!
Hi there, thank you for taking the time to share your feedback. We understand how you feel and appreciate you letting us know your thoughts regarding the Birthday Bonus eligibility.
We’ll be sure to share your feedback with the appropriate team for review, as player input is important to us when evaluating our promotions and rewards
My birthday was yesterday and I didn’t receive my birthday bonus. I’m Diamond tier.
Apologies for the delayed response and belated happy birthday, @Leefur2; let me check this for you, and I will be with you soon. Thanks
The bonus has been added. Happy Birthday! 