***Birthday Bonus Questions***

So they say that you get a birthday bonus if you hit platinum tier… my birthday came and went and I got no bonus… I was like 100 miles away from platinum and spent almost 2k in a day trying to make it there (made half of it back today) I message them about it and they pretty much laughed at me… not even telling me happy birthday… I asked if an exception could be made due to how close I was and the amount spent… I tried so hard… considering just closing my account down… I heard that bonus is 500$ so I’m really really bummed… I couldn’t get like 400? 450? Like come on guys

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That’s like buying a powerball ticket, and hitting 4out of 5 numbers but trying to get powerball to pay you the 5 number jackpot because you were really close.

I’m not quite at platinum level. But my birthday is coming up. Will I be getting a little bonus? Can I get a little bonus? Anyone with hundreds of thousands in their account want to float me a bonus I’d be grateful;) lol

whats up with this casino and birthday bonus!! im 31 today wheres the luv… also anyone know the password to the free roll private qualifier #2 starting in one hour??

@Etterrell23 To qualify for any Birthday bonus, you’d have to be at least level platinum or above. In addition for password related tournaments; if you were eligible for it then the password would’ve been sent to you.

Hi Matt! I’m checking in on my birthday bonus. Turned 60 today OMG
I’ve been playing with you for years and bonus always in my account first thing in am. Mind checking into that for me? I’m a diamond player. Cheers!

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@halesusan Happy 60th Birthday to you.

Any bonus would be applied by the system but can be added at anytime throughout the day so you’ll have to keep an eye on the account.

Thanks Matt! Eyes will be peeled, LOL. Cheers, S.

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U rock Matt!!!

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Enjoy @halesusan and enjoy the big day

As much as one can during a pandemic. LOL Thanks again!

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Why can’t I receive my birthday bonus, all year long I’ve been looking forward to this birthday bonus and now I’m told IM not eligible for any type of bonus that’s not right and I guess I won’t be playing on your site

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@Missmel19 Having checked your account I can confirm you are not eligible to receive any bonuses unfortunately.

That’s ridiculous and I’m not gonna be playing on your site anymore and I will definitely spread the word about how terrible IGNITION is

This was a business decision made back in January to which you are aware of. I understand your frustration regarding this, but there is nothing we can do to help I’m afraid.

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Yeah well me being a titanium player almost diamond I’m still not eligible for any birthday bonuses and then I was a Bitcoin exclusive member and you kicked me out of that so now I don’t even receive rewards for that so what kind of business decision was this sounds like a lousy one and you guys need to assess your decision making start showing players you appreciate them and compared to the thousands that I’ve deposited over the past year you guys want to go over what I would do in one month that’s absurd

Happy Flipping Birthday to me THANKS FOR NOTHING IGNITION

Mine was on the 2nd and I didn’t get anything

Happy birthday @Dweezy . Unfortunately to qualify for any Birthday bonus, you’d have to be at least platinum level

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Damn well I truly have no luck today…