I have a bonus locked that I don’t understand what games I am supposed to play in order to meet the play through requirements. I don’t recall claiming the bonus and am not sure if I forfeit whether all of my winnings will be forfeited as well or just the wager requirements. And if so, what game is it requiring that I play? I’ve tried slots, poker, table games…I’m lost!
Welcome to the Forum @crissywelch9261 
Deposit bonuses will only apply to your account if they were redeemed prior to your deposit. If you’ve claimed multiple bonuses, the playthrough will calculated on the oldest bonus you have active.
Forfeiting a bonus will deduct your remaining bonus funds, and any winnings that have come from the bonus amount.
I’ll take a look into the specifics on your account and send you a PM with more information.
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