So recently I bought into a 5+0.50 Micro Nightly Guaranteed, and as soon as I joined I was booted from the website and lost my entire starting stack, as every time i tried to re-login an error would appear until 2 hours later. I thought it might be my connection, but i checked with some friends and they also experienced this a couple days ago. When i discussed this with Ignition, they refused to return the funds or even issue a new ticket to a similar tournament. Has this happened to anyone else?
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Hi @TitoWG , we’re really sorry to hear about your experience—it definitely sounds frustrating. If the problem continues or you encounter similar disruptions from your end, please don’t hesitate to send us a private message. We’re here to help however we can.