I understand everyone’s frustrations about the wait. We’ve posting updates as soon as they come through to us, so keep an eye out here.
Just getting back to everyone here that’s still waiting for their deposits, some of you may have noticed we issued a bonus to those who still have not received their funds yet, and are still working towards resolving this issue as fast as we can. We apologize sincerely for the delay, and understand anyone’s frustration with missing deposits.
@Carterx7 Your bonus was issued earlier today.
@TinCup It appears your deposit has been issued to the account, and we have also credited you the bonus for the extended wait.
@redeyedtf It appears one of your deposits has also now been issued to the account, and we have credited you the bonus for both missing deposits.
@idiotnumbernone Your deposit has now also been credited to the account, and we have issued you the bonus.
@tomperz Your deposit has also been credited and the bonus just added to your account.
@Sincere Your deposit and bonus have also been added.
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Thank you @Foster much appreciated. I even appreciated so much I went into the casino and pressed the giant “donate back to ignition” button!
I made a bitcoin deposit on 12/10 and its 12/17 and I still did not receive my money, Made several attempts to contact them to resolve the problem but still nothing. I have the blockchain report showing the transaction as completed as well.
Welcome to the Forum,
We’re sorry to hear of your deposit issue, and will look into this and PM you with details shortly.
Upon review, we do see that you contacted us and were given information on this previously. As you sent the wrong crypto currency to the wrong wallet, unfortunately we are in the process of attempting to recover your funds, and deliver them to you.
We certainly understand your frustration with the delay; however, recovering funds sent to a different chain can be difficult, especially considering the recent forks in crypto currencies, and sometimes it isn’t possible. We can’t stress the importance enough of not crossing currencies.
That being said, as you were previously notified this issue has been escalated already, and we will provide you updates in your PM when there is anything further.
My BCH deposit has 4 confirmations and still hasnt been credited.
nevermind…