Can i get a Mod to help with this please?

Frostti · September 20, 2022, 3:28pm

Its been saying that for 6+ days after i made a withdrawal

Foster · September 20, 2022, 4:06pm

Welcome to the Forum. Just to clarify this is only showing when you attempt to use USDT?

Frostti · September 20, 2022, 4:07pm

No this shows for every withdrawal method outside player vouchers

Foster · September 20, 2022, 4:11pm

Can you provide a screenshot for your BTC page as well?

Frostti · September 20, 2022, 4:12pm

Here you go

Foster · September 20, 2022, 4:34pm

This is escalated now.

Frostti · September 20, 2022, 4:40pm

How so?

Foster · September 20, 2022, 4:54pm

We have escalated it to our payments team, though they’ve advised you’ll need to advise us when you actually have funds in the account.

Frostti · September 20, 2022, 5:08pm

So should i put funds in the account ?

Foster · September 20, 2022, 5:38pm

I can’t really advise whether you should make a deposit, but we should be able to fix this in the future if you need to make a withdrawal.