Cannot Verify my Identity

Shortly after making an account, back on June 23, I attempted to verify my identity using screenshots of my driver’s license. These attempts repeatedly failed, and the automatic ID verification locked me out. At the time, the process claimed that I would receive an email in 1-2 days detailing how to proceed. I never received any such email (including checking my spam folder), and revisiting the ID verification page since then has merely reiterated the claim that I will receive an email in 1-2 days to finish the ID verification process.

Given the failure of this system, how can I get my ID verified so I can actually withdraw my money?

just sell on the forum. its quick and easy

I have escalated this to our team now.

This should now be properly reset.

Thank you for the prompt reply; I can confirm on my end both that the ID verification was reset, and that verifying my ID worked this time around, so I’m good to go. Thanks again!

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