Can't register because it says I'm associated with another player

I have tried several times to register with different games today. It says I cannot because I am associated with a player already seated or registered and another time it stated something about the same IP address. I am not logged on to any other device. I have turned off my computer and tried again. Nothing is working.

Happened to me in two sit n gos yesterday, moderators are aware. Seen I wasn’t associated with any of players and asked I did fresh install, haven’t yet. Probably will be an issue for a lot or players.

Thank you for letting me know!

Just wanna let moderators know, after uninstall, it’s still happening. On sit n gos.

If you are playing on a browser I would suggest you log out of your account, clear cache and cookies then try again.

If you are playing on the client, you can try these steps:

WINDOWS

  1. Close the Poker client.

  2. In the search field on the task bar, enter “%appdata%” and select that AppData file folder that pops up.

  3. Locate the poker file ignitioncasino-eu-poker and delete it.

  4. Reopen the Poker client and log back in.

MAC

Close the Poker client.
Open a Finder window, click ‘Go’, then ‘Go to Folder’.
Enter: ~/Library/Application Support, then click ‘Go’.
Locate the poker file ignitioncasino-eu-poker and delete it.
Reopen the Poker client and log back in.

MOBILE

Simply remove the Poker Page quick link from your home screen and reinstall it.

I just now installed the site on my tablet. And the very first sit and go triple up i tried the same happened to me. I had a very small sum of money that i left after a cashout. Thats gone now and so am i. In my honest opinion this site has people with spyware or the software runs bots to clean house.
Im not a perfect player or id be a pro, but the way this site railroads you into giant hands is just disgusting. It happens much to often to not be considered. Live play only from now on. Time to wake up

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I’ve getting the same thing several times every day for a few days now.

Customer service has been useless. They responded with a form email and I tried all of the suggestions and nothing fixed it. Then they again respond with another basic form email when I notify them that it’s still a problem. I was hoping Davy’s feedback on this thread about deleting the %appdata% folder was the fix but the problem still exists.

It often takes some time to “make” a table at these games already because of lack of players. This problem exacerbates the delay when I have to try and get seated at a table before another “associated player” sits down to play. And after seeing this thread I now assume there are several “associated players” at these games.

A fix is needed and would certainly be nice. Thanks.

Still happening to me too, but I guess I didn’t have to play that sit n go anyways.

This is currently happening to me. I have been told that there is nothing they can do to fix it. I think this might be the last straw. Apparently, my many years of patronage and thousands spent, since the conversion from bodog, have gotten me reduced perks, bonuses with unattainable rollovers, and poker with OUTRAGEOUS bad beats. And now I have been flagged as a cheater. I feel like an abused spouse.

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I get the error thats says someone else is registered with my ip address when i refister for sngs. Usually 3 or 4 times trying and it finally lets me in if the tourney is still available.

Okay this is a new one. Normally I register for a 6 player sit n go and if the message pops up and say I can’t play it then I won’t. This is the first time it happened in a heads up sit n go. I tried both on Bovada client and Ignition website, these are the different message that it shows. I was not able to play the person who was registered in a heads up sit n go.

Same thing has been happening to me as well. I also have been accused abusing the bonus but they won’t tell me what exactly I did. They just took my weekly bonuses away from me and are offering me a “loyalty bonus”. The same one they said I abused I’m assuming because I made a withdrawal, lost Now they send me the same “loyalty bonus” like they are rewarding me and telling me not to forget to tell my friends about them. Careful what you ask for ignition. Are you sure you want me to tell them about you?

@LennoxWay And how does that work having accounts on both bova and ignition being they use the same tables?

You are allowed to have account on both sites. I wasn’t on same table. I attempted to play a heads up sit n go on bovada client and it did not let, then I opened up website ignition and tried to register that same one and was not let in also. Left both of the error messages on at the same time to show the screenshot. When I run bad on one site, I will other site, but never in the same tables.

Wasn’t accusing, just wondering how that all worked. Sorry for any confusion. The question is still out there in what’s up with the messages about same up adresses etc. plus I’m regularly kicked out of games and tournaments because it says I have opened another seat at the table or a simalar message I forget the exact message but I have to take my seat again to get back in. Sometimes this happens during important hands and I time out before I get back in. when it happens during cash games it brings me to a new table

Maybe you are on the website and poker client at the same time, make sure you are logged off of 1 when playing in other. It cost me a few times when i just open internet on my phone and pops up the ignition page still logged in and it kicks me off all tables in poker client.

I get the same IP message sometimes when I try to register for a tourney. Sometimes it fixes itself and I can register on the 3rd or 4th try and sometimes I just can’t play. Makes no sense.

So far for tourneys, I’ve never had a problem, hopefully it stays that way.

@TheChef82 same thing with me. Normally on third or fourth try I get in

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I’ve been getting this a lot too. I don’t know one single person who plays on here so there is no way I can be connected to another account