@LennoxWay @DonkeyShow We’ll be notifying our team that the captchas have continued to cause a negative experience
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@LennoxWay just to clarify, you got disconnected first and then tried to re-log in and got the black screen after you did the captchas?
Last night I was kicked off my $3/6 LHE game when the client shut down. Moments later, I registered for a $20 Sit&Go. As the Sit&Go started, I tried to take my seat. But as I tried to open the table it froze at 59%. It did this about six different times. Finally, I closed the client and logged back on again. I was able to finally join the tournament but I had missed the first five minutes!
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Do you have the tournament number so I can take a look for you?
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I’m getting the same crashes & that 59% table freezes a lot this month as well playing only MTTs. I’ve done two reinstalls already and same issue. Anything else I can try to fix this issue? Thanks
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It was my last Tournament Saturday night-Sit & Go Double Up Turbo($20). I don’t know the number. I was too busy trying to get back on to note the tournament number. Thank you.
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Thank you.
I will review your account now and get back to you via PM.
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Just happened again. This is my 5th post for this problem. 5TH!!! What in the actual hell is going on?
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The iOS client needs major work. CONSTANT glitches and freezing. Right now, I am unable to get in. Just see a spinning loading screen after clicking “Poker” on the main menu. I have logged out/in several times with no luck.
The site does work on my laptop, but I wanted to play on my iPad as I usually do. Pretty sad that you need a backup option because the iOS version is so unreliable!
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Software had been perfect past few weeks, but these past 3 days, it shut down on me twice while multi-tabling. Just so you are aware.
Hi @LennoxWay,
Thank you for letting us know.
Kindly try to re-install the Software. If the issue persists, kindly send us a PM with more information and any screenshots which you may have.