Contacted regarding Withdrawl

I was contacted yesterday from someone at Ignition Casino stating that they have been having issues with customers unable to cash checks. They told me that I was able to use Matchpay instead and that has had 100% success rate. That would be fine but then they wanted my pin and date of birth to verify me and then they would put the funds back into my account so I could use matchpay.

I hesitated because I wanted to verify they were from Ignition and I could not at that time.

Can someone please tell me where I stand with my withdrawl and if this message was legite?

THank you

If there was a contact made to you, it would be visible from the homepage, in the Messages part of your account. If all else fails, confirm information with Live Chat in the homepage.

The check was already processed, but the message was from our people.
Pin and dob would be requested for security.