Crypto deposit problems

I made a $500 Bitcoin deposit under that monthly Millie bonus, it came in at $499.54, I went in to chat to try to get the ticket awarded oh, and they said no oh, so I went to a withdraw the money I just deposited and said I had to wager the full amount before I can withdraw. What’s going on here oh, I just deposited trying to get a ticket bonus oh, now they say I have to wait till the full amount because of anti- money laundering law an internal one

Did you know that if you made a deposit and you made a mistake on the deposit that you could not make a withdrawal until you wagered all that you deposited in your account?

This is due to the Anti Money Laundering regulations, and has always been in force.
Any deposit must be wagered 1x before a withdrawal can be granted.