Disconnect/Lag Jackpot Sit & Go

The tables ALWAYS disconnect or lag when I play $60 or $100 jackpot sit & go. It happens when I use a private browser, clear my browser, use a recommended browser, use a desktop computer, a laptop computer, an iPad, or my cell phone. I have tried them all. The tables NEVER disconnect or lag when I play on a tournament table, a sit & go table, or if I play a jack pot sit & go table for $0.20, $2, $7, or $20. This also NEVER happens when I play in the casino. It’s always only the $60 or $100 jackpot sit & go tables. It’s been this way since the pandemic began. I am not suggesting anything sneaky is going on, I just won a jackpot in the casino yesterday (see picture). I do quite well actually. I just find it frustrating my favorites tables to play on ALWAYS disconnect or lag and it’s been that way for a long time.

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Hi @itwillbebrief,

We are sorry to learn of the issues that you experience whilst playing. If you attempt to play a Cash game do you also get this error?

@itwillbebrief

Congrats on that jackpot bro thats a sweet hit! :+1::beers::shamrock:

I have those same issues with poker jp sng sometimes too, have you tried using the poker client on laptop/computer? Like the 1 you download, not the browser. I find that to be the most reliable

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I do not get the error in the cash game either. It’s just weird that it’s only the $60 and $100 jackpot tables. I think I will give Graperolla’s suggestion a try. I have never used the poker client that you download on the computer.

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Thanks. I have never used the poker client that you download on the computer. I will give that a try and see how it goes.

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