Error Message during Log-in

Keep getting this error message when logging into the client.
Any suggestion how to fix this?
Thanks,
Mike

@mikef_123 I’m sorry for the delay.

Is this still happening and was this the first time you got this error?

Hi Matt,
Yes it is still happening every time I log in.
Regards,
Mike

@mikef_123 Have you been able to try and uninstall and re-install the software?

You can also try the steps from this topic here

Tried all of that - still get the messsage.
Any other suggestions?
Thanks,
Mike

@mikef_123 I’ll send you a PM for more information