Hi @AndreaLB, any bonus, spins or points dropped out side of the ongoing BTC exclusive program are offer at the discretion of our promotion team. We’ll forward you feedback and concern over.
Been trying to get someone on live chat for weeks about my disconnection protection
HI, send a PM to moderators if we can help with something.
Im just another one of the bunch that has not been included on free spins if you could look into the issue. Thanks in advance @Matt
I used to get the free spins for the Bitcoin deposits then mine just stopped? Now all I receive is the % of my deposit
Can you clarify what free spins you are missing? You don’t appear to be in the crypto exclusive program.
Welcome to the Forum! Can you advise us the last time you received these? We’re not seeing that you were in the program at any recent point or received spins for bitcoin deposits. The last free spins you received were on the 12th and were a one time occurrence.
Let me try and look. It’s definitely been a while since I received them.
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I’m sorry. Did not realize I could only look back 30bdays. And I know it was definitely longer than that.
I’ve checked back to the start of the account and can see nothing from the crypto exclusive program.
You have received free spins and bonuses, bit not relating to this.
I beg to differ. My first one was 25 free spins on cleo.
I specifically signed up for it when I first joined up and made my first deposit. It was still under promotions then.
We are sorry but this isn’t what we’re seeing on our end.
I’m really not worried about it. I was just commenting that mine randomly stopped. I just know what I was earning and don’t like to be thought of as lying. Have yourself a fantastic day.
I believe this is what you are referring to from February 25th moving forward:
Bonus Name: 2nd BTC Progressive: Casino 100% up to $250. 25 Free Spins on A Night With Cleo
These were followed by
Bonus Name: 3rd BTC Progressive: Casino 100% upto $250 25 FreeSpins A Night Cleo 10,000 Rewards Points.
and
Bonus Name: 4th Crypto Progressive: Casino 100% up to $250. 30 Free Spins on 777 Deluxe. 15,000 Rewards Points
These are not part of crypto exclusive program unfortunately, this was a different promotion altogether.
Perhaps it was and if so I apologize
I haven’t gotten free spins how do I do that?
I purchased the bonus round which gives you 5 free spins for $54 on April Fury and the book of Scharrabs and won $1.50 then bought it again for $54 thinking It would do better and won .60. So I spent $108 dollars on 2 bonus rounds and won $2.10 total and they don’t find anything wrong with that.
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Absolutely wrong!!