Free spins not awarded

I was offered $10 dollars with 35x rollover for the 26,250 miles I spent for the 10 $1 spins on sushi wins. I troubleshooted everything live chat advised me on.

He said he was unable to refund the miles as the system won’t allow him to and finally after a whole hour of going back and forth he finally refunded the miles. I’m confused on why he tried to short me on the miles I used.

Who in their right minds would pay that many miles for $10 35x rollover? Situation is resolved but sure feels very shady.

We’re sorry to hear about this misunderstanding and we’re happy to hear that the issue was resolved.

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Thank you.

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Can you tell me how this is off topic from casino

We changed the Category now.