Idk, bored and thought I’d share some thoughts.
Bitcoin Exclusive Benefits - make a $30 or higher weekly deposit and receive
-25 free spins at minimum bet ($0.40 or $0.50) on a random slot, also… your wins can’t (and usually won’t anyway) exceed $50.
-15000 reward points (the equivalent of … hardly anything at all)
-$10+$1 poker tournament ticket
-Crypto Cashback if you’re elected to be part of that program by the promotions team and their legendary mystery discretions.
-Literally nothing else. Oh, there is the unusable guaranteed exclusive weekly deposit match. That someone would have to be an idiot to Ever use instead of the bitcoin bonus they can use on every deposit.
The only other promotion that is offered to anyone outside of the weekly boost deposit match, is the pointsback, or “random little gift” that’s also at the mystery discretion of the promotions team.
But truly, does it cost the platform anything whatsoever to offer both the cashback and pointsback? The only people who are receiving it are those who have deposited more than they’ve withdrawn here. That’s a simple fact. Otherwise… you’re not receiving either. And even if you are receiving them… the platform doesn’t really stand much of chance to lose anything because of those. Either you’re going to continue to be eligible for them over time because you’re not withdrawing much, or if you’re lucky enough to withdraw more than your history of deposits - (or since your last cashback or pointsback) - you’ll cease to receive them until you’re back in the hole since your last cash/pointsback gift was awarded.
On top of those lovely player friendly bangers… any CS bonus standard rollover is 35x casino 15x poker per reward point earned.
On top of that, 80% of the support team is either incompetent, miserable about their job and taking it out on players that they shouldn’t, or just don’t really care about the customer service they provide. I’ve witnessed first hand being lied to, misled, messed with etc. by certain supervisors and nothing came of it. Tried reporting it to moderators here, and nothing came of it. Idk… most of the moderators here seem to be cool but maybe their hands are tied. Doesn’t make it right (the experience here).
One more thing, I’m nearly a diamond member three times over again. 7.2 million lifetimes I believe. I’ve had coin in months of $150,000-$200,000 In casino alone many times. And somehow I’m not diamond VIP. And when you ask why , the answer received is once again “We are unsure, this is done at the discretion of the promotions team”.
I don’t know… am I off base to once again be wondering aloud how a place that generates obviously so much… can be so non-player friendly. Unless of course you’re one of the few jackpot lottery winners.