I can't join the 2500 freeeroll

it says i don’t have a ticket for this ticket only event.

https://www.youtube.com/watch?v=DisZ6qmNdbo

Me neither. And the Help Chat is down as well. Second week in a row. Frustrating to say the least.

Hi @RenegadeOhMama & @Purple,

Eligible players will be issued a ticket to the Tournament every Friday by 5 PM ET.
Tournament tickets are valid for 14 days and can be used to register for either of the next 2 Tournaments, which happen every Thursday at 9:05 PM ET.

The new ticket for this week will be issued today.

how come i wasn’t eligible for yesterday’s freeroll?

@RenegadeOhMama The free roll ticket is in your account now.

In the future, send us a PM here prior to the tournament if no ticket is available