I have got my credits

My card got declined the other day, but it still charged my card. The money was supposed to be returned after the transaction stopped pending, but it didn’t my money was taken and I never recieved my funds on ignition casino. I have screan shots of my transaction history showing the transaction went through, is completed and no longer processing, for $35.24 on July 4th at 4:59am. I would really appreciate it if my funds could be credited to my account, the transaction has been completed. But I have no funds in my account. Thanks.

The charge that you see is a preauthorized charge. Your card issuer sees you were trying to deposit and puts the funds on hold expecting the deposit to go through.

Once they realize that it didn’t go through, the funds will be released back to your card. Depending on your bank, that usually takes approximately 7-10 business days.

The transaction is now completed Ignition has recieved my money, and it was never deposited into my account. please check into this for me.

I’m still not seeing this transaction, and it does look like it is a pre-authorization hold.