So this is the 3rd week i didnt get the bonuses like ive been gettibg since I signed up. Really sucks!
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I have played for years here. I am maxed on reward level with diamond (2,600,000) life time miles and monthly deposits of 150k. 400k being most ever in one month. I would get free bonues and comps at a fair rate. Now today? 7-4-22. Iv been told im not eligible for the 3rd time. I think i will be leaving soon. No customer appreciation
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I feel the same way. Time to spend my money somewhere else. I spent $600 last 2 days and so today I ask for a cash bonus and they said no. I said ok, can I get a crypto deposit bonus? Again, no. I see they don’t care about the dedicated customers and that’s VERY disappointing! Lmk which other sites are good to play if you know any
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@jjaimez1833 On review you’ve used the Crypto Weekly Boost and your Crypto Exclusive bonus yesterday and this morning. Can you advise us what you’re missing?
Foster I believe he’s missing the free part of the bonus where he doesn’t need to deposit anything to receive a bonus. It’s what almost everybody on your site is missing!!! We put our hard earned money into your casino only to not get any free money to wager in return we have been civil up to now and it’s becoming more of a pain to deposit our money we probably think twice too deposit and yet we still do only for you guys to come at us with you have bonuses on your account that you can use that’s not what we are looking for we want to see a free cash bonus so that we know that your casino values our dedication to your site how are you going to take away a free cash bonus it’s like giving us the finger and saying here take a percentage deposit bonus maybe it will help no that’s not what we want that’s honestly a big F you to the people depositing because instead of offering us free money from your casino you offer to give us a percentage match bonus but we still have to put our money it’s not your money it’s ours that we keep shoveling into your casino you guys keep getting richer and we are losing how’s that help your site at all if you guys would offer a free bonus I assure you we wouldn’t hesitate to make more and more deposits because we see that you guys actually want to help us win something back from all the money we keep spending here. You do see that every time we deposit you guys aren’t giving anything back to us. We still have to wager the rollover from a free bonus so you guys aren’t even losing anything at all so what’s so hard about giving the customer what they want!!!
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Yes ALL what Susie said. And the one I didn’t get is the one in the middle the Weekly Boost. It is a 100% match up to $100. This is the 3rd week in a row I didn’t get it,but did almost every time since I signed up with you guys about a year ago.
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Yea Susie, I spent almost $600 and then asked for a cash bonus and guess what they said…NO. smh.
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We currently have just your Crypto Weekly Boost which was added for you on Monday as mentioned on our page here
Just as a note here, I would also add that when talking about additional or exception bonuses, these are rare exceptions that are provided account to account. Note that these are in addition to onsite benefits that are already provided to everyone. These include reward points earned during gameplay, referrals, eligible exclusive crypto bonuses, onsite promotions like birthday bonuses, weekly boosts, bad beat bonuses, etc.
AGREED! Deposited,played and lost over $1200 this week and am being told no to a no deposit bonus. I have 13,209,715 lifetime miles to show for my loyalty and it doesnt matter. Ignition says use you account bonuses. It is very clear they don’t care about keeping me as a player.
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I dont even use those bonuses they give us. About ten years here and used them less than 50 times and have never cleared 1. Typically it will just lose on slots until my cash is gone and right after within a few spins hits decent. Which is always locked by bonus. Which after blowing through my cash deposits really just leaves me to play through 67-68 times the crappy bonus i got. Im a poker player and there are never bonuses for that.
My complaints recently havent even been about wanting more. I simply want to make it through my slot session or poker games without being disconnected or timed out or password not recognized in the middle of critical hands or sitting down to a table that supposedly just seated to find out im half way through the game and being blinded out.
Id love a little appreciation for my patronage. And to be honest matt specifically but others mods to have help to right most of the wrongs i took the time to screen shot, document, and email and wait to hear back on. But the hours and hours ive spent with mods explaining issues has taken the fun out of it all.
Im pretty burnt out here . Especially after the “big fix” that only lasted a day or two. And now reduction in player points earned with same cost of rewards. Their pitch was to offer better rewards!, but in fact it now just costs more to get the exact same offerings as before.
Ive always said to those complaining, that if you dont like it move on… well thats about where im at.
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What kind of bonuses were you getting? I’ve been here a long time and that looks on par if not better than what most people get for deposit bonuses.
These are the bonuses i get. Both exact same. Equate to 70x play through on my deposit. As i said they have never not once been a benefit to me. Curious if anyone else actually clears their bonuses and gets a benefit from them?
Yeah I’ve cleared my bonuses quite a few times and felt like A stone cold pimp when I Did… but took some serious luck and persistence. But as of late all I get is notices saying they’re taking away my bonuses and I’m not getting my rewards points given to me correctly either. Had 1100 points came back an hour after playing keno and slots and still had same amount Of points 
I’m a gold level player w like 280,000 miles so I’m not near as experienced as some but yeah it sux feeling like my relationship w this casino is like that of a pathetic person that can’t get their partner to love them back and on some really bad skids it’s felt like I was definitely in an abusive relationship getting the hell beat outta me and I try to leave but I keep coming back for that super-duper-exclusivespecial-ops-crypto-biscuits and honey bonus🥹🥹:woozy_face: I mean I question my judgement so much because of this one place​:joy:
I wonder this though… how much have y’all spent buying the crypto that you send here? I mean that’s not their prob so I bet that’s why they have those dookie stained teeth they’re grinning back at us with when they tell us “I’m sorry it’s not the answer you were looking for and it’s not optimal or pleasing to hear but hey here wanna hear a joke? Why did the bicycle fall over?””
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I jut wanted to update! I decided after that post to actually use a deposit bonus and i did clear it. Had some nice wins and felt like the set it up to make me eat my words. Anyway was only $50 but felt i had to share.
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Congrats @Cashforex I feel like clearing a bonus is almost the same as hitting a jackpot. I’ve cleared only one and I was almost broke by the time it was over, I did however receive a bonus of $170 for a free slot tournament I participated in on another site, with an $8,500 playthrough…well I made it though the playthrough and had over $4,000 by the end… the bad news, you can only win double your bonus amount…I did get $340 of free money though so can’t really complain about that
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Same here long time player lots of miles diamond level and all the sudden the little gifts just stopped and then when you contact customer support they act like they don’t know what you’re talking about no customer appreciation spend a lot of money here over the years and still all of a sudden everything stops and their site is glitchy. Like you said if I don’t like it move on that’s about where I’m at as well
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Crypto exclusive IG? I only use crypto and never gotten that bonus
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I think that’s how they do it. Definitely set up so you be like, awwwe i feel like a asshole for saying that. Lol
Do you mind if i use your comment as a reference? I am no where near your level but i too have not got my rewards… seems to be the trend here now … But i will not be robbed or had … not when i do my part and they do not ( ignition get it together)
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