Is it me OR is the casino no longer a place where you are appreciated

I might be sensitive to this matter but has anyone noticed that since the site crash late April there has been unless I missed it somewhere absolutely zero player perks given? Slots also seem very different in feel. I know I know RNG blah blah blah. I gamble way to much and for way to long to not notice slight changes. Luck isn’t even a factor to me luck is a time based relationship and nobody I know has bad luck they have bad timing. So when you play often and see the variation in win loss doesn’t take a genius to see that changes have been made. That paired with zero perks on the social media side is very telling of a shift in casino strategy.

I complain but have no intention of quitting. Quitters suck!!!

The player’s definitely aren’t respected anymore. Just recently had $25 wager stolen in live blackjack! Never played my hand and dealer never showed first card. Balance was deducted and after presenting evidence still not credited. I gave this place benefit of the doubt but that’s over. CS wants to escalate which means buy time so they can blame me… unreal.