Live chats being slow

It’s really hard to get into a live chat, is there a specific time that is best to get a hold of live chat, I need to change my phone number and I havnt been able to reach live chat support the past couple days

We’re sorry for the delay with chats. Over the last couple of weeks we’ve seen an increase in chat which has caused the backlog. We have no specific time as it just depends on the volume at any given time

Why doesn’t anyone answer from the need help ?

Hi @Nichols302,

We moved your question here. We’re sorry to hear about this. If you need any assistance in the meantime, please send us a PM.

All I seem to get lately aside from the chat has been closed because I missed the representative after not looking at the screen for 5 minutes well I’ve been waiting for like 3 hours. I have problems and questions that need answers and haven’t been able to get anybody for the last three to four days now!! I have been trying religiously so a lack of persistence is not the fault.

Hi @Anmiac3796,

Welcome to the Forum. We have moved your question here, as it relates to this Topic. If you have any questions, please feel free to send us a PM

Idk how to send a pm but can you help me with any casino issues or just forums

I will send you a PM.