Hi Foster,
I deposited 100$ in bitcoin yesterday and went over to the casino to play the cleo game. i saw a friend of mine play it the day before and i was hooked, I ended up winning a decent amount but when i looked at my funds it said they are locked? i had not been awarded any bonus at the time and according to my friend JW there should have been no issue in withdrawing the funds. do i need to verify my account? i asked the help desk yesterday but they are so overwhelmed they only told me it was because of open bonus and that confused me even further. any help would be appreciated. Thank you, Liz