Locked matchpay acct

Has anyone ever dealt with a locked match pay account. I was in the middle of a trade yesterday and I dozed off for like an hour and the person had freaked out in the chat, and reported me. My account says under temporary lock. But we settled everything ourselves and they”resolved” the issue. But I’m still o

Have you spoken o them about it? If not I would advise you contact them via their live chat option.

I can’t find a live chat option

Go to this page it’s about halfway down.

Where do I find my account ID?

Never mind I’m dumb. It’s just your username

Yes it’s the username.