I withdrew via Matchpay almost two months ago since then I have had several chats ignored agents enter chat never talk then they close it emails to support unanswered report issue unanswered finally 26 hours ago match support finally responded after an hour issue was resolved in my favor for my $500 the guy got of mine but he never ever sent me the funds to PayPal. Now at 830 am I got an email from Matchpay stating that the merchant was notified and that the funds were deposited to my account there are zero funds on any of my accounts and once again chat support for ignition and Matchpay both all day long agents enter chst and never ever talk to me
Hi, you will need to contact Matchpay directly, we have no access to their accounts as they are a third party.
It took two months for them to respond then it was in my favor they said they contacted merchant that would be you guys now they won’t respond again you guys can reach out to them I want my $500
So what you’re saying is CHAZ got his ignition account funded with my $500 and I’m just sol and nobody can or will do anything about it
MatchPay is indeed a third party which moderators does not have access to their system which is why it best to contact them directly via live chat. I wish this is something we handled.