money withdraw issues

Why can I withdraw money- it has been a while and I can not play

Welcome to the Forum. Unfortunately your funds in the account are deposit bonus funds and would need to be rolled over prior to withdrawing them. Please refer to this help page.

how do you do this?

The article should explain, you simply need to play games worth the corresponding amount in your rewards section.

I did still have a payment withdrawl pending- I have withdrawn before- please look into

Withdrawals can take up to 24 hours.

This is very disappointing regarding withdrawing my funds … I find it hard to withdraw and taking this hard time to withdraw your funds. Why you guys letting your customers or players suffer and knowing if we deposit and charging us fees and automatic deducted to our account and if we want to withdraw funds taking so much time and not reasonable transaction.

Please private message us if there is an outstanding withdrawal that you have yet to receive. Also, what issues are you experiencing when trying to withdraw?