No instant messaging

What’s going on with messaging, can’t talk to anyone for the life of me. It’s ridiculous

Can you please clarify if something is wrong on the forum or do you mean the Customer support chat?

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Definitely the forum. I’m not able to send messages either

Customer support chat takes 3 days to talk to anyone … horrible service

That isn’t generally the case, CS work 24/7 but of course it will be busier at certain times, due to the high amount of contact received.