Ignition,
Would you give us at least a week notice before taking things away from your members? Why would you end a program in a middle of the week? Why not let the week finish?
Who is making these decisions? Normal business practice is to let the pending programs finish, not in the midde of the week without any notice.
It shows alot about your business. How much you care… At least your taking the steps towards transparency, however, it doesnt have to end with screwing your customers.
