Not sure if I'm gonna get a special

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#1

Hello my username is kylos22 and the other day I was playing and got delt queen 6 hearts any way I hit royal flush I was wondering if I. Can receive some type of complementary funds

2 Likes
#2

Hi @Kylos22,

Thank you for letting us know.

It seems like the Royal Flush Bonus was issued by the Customer Care Department.

1 Like
#3

Congrats @Kylos22 :+1:

2 Likes
#4

I have one

#5

20200525_182245
20200525_1822452448×3264 2.66 MB
i never got a bonus! It would be nice if yall swung one my way :smile: maybe just some ignition miles? :wink:

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#6

Hold on you get bonuses for getting a royal flush ?! Because it’s happened to me twice and I literally never got anything ?

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#7

You can check out or Royal Flush bonus qualifications here

It does have to be a Texas Hold’em cash game; tournaments don’t count.

#8

Thats what I thought, but if the guy above got issued one and his was in a tourney so I figured it was worth a shot right? Lol. 649,739 : 1. Odds. Even with only one card and in a tourny should be worth a “heres another little gift” :wink::wink::wink:

1 Like
#9

Mine definitely met the qualifications it was Texas hold ‘em jackpot sit and go

#10

Hi @Kamurphy,

It needs to be a Texas Hold’em cash game; tournaments don’t count.

#11

You also must be using both of your hole cards to make the royal flush

#12

I just thought the rule might have changed since they told the guy above he had his royalflush bonus issued even though he didnt meet either of these requirements. Apparently a lot of thier bonuses are issued only at the promotion teams discretion.

#13

All of their bonuses are issued at the promo teams discretion lol