And then you limited my access to respond.
Can someone check my withdrawal please.
Hi @Marybmatt Thank you for sharing your concern regarding your withdrawal. Kindly note that we have already addressed this matter through a private message. We appreciate your understanding.
I got the weekly deposit bonuses but one of them still missing, the 25000 miles. @Charli can you please check?
thanks
I also received my spins and poker ticket but im missing my 25000 pointd
Hello @orisivan! 
I see that you’ve reached out to our Customer Support team, and they’ve informed you that they’re looking into your concern. We appreciate your patience and ask that you allow them about 24 hours to complete their investigation. Thank you for your understanding, and we’re here to help! If you have any more questions in the meantime, feel free to ask.
Can someone look into my withdrawal request? It’s approaching 48 hours now and is still pending. However, the Expected Arrival Time is 04/25…which is about an hour away from being over.
While unfortunate, I do realize there are delays - which I accept. But could someone give me a realistic estimate as to when my withdrawal will actually be processed? A little transparency goes a long way.
Thanks in advance.
I didnt recieve the 25000 bonus points either. Could someone check that for me
Sent you PM.
Kindly note that the team is still working on fixing the promotions, and they’re not fully functional yet. As soon as we receive an update from the team, we’ll be sure to let you know. Thank you for your patience!
@moderators How much longer do we have to wait for crypto exlusive member rewards!? Qualify deposit made on Monday, it’s now Saturday, still nothing. So in a couple days we make another qualifying deposit, are we going to be given 2 weeks worth of rewards? This is ridiculous. Can’t they just be manually added?
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Hello @Psquared1! Thank you so much for reaching out to us! I apologize for the delay in getting back to you. I’m here now and will happily look into any updates for you. I’ll keep you posted!
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Any updates? I still haven’t received any of my crypto exclusive Rewards for the deposit I made on Monday. No free spins, no poker ticket, no rewards points, nothing. This has been going on for a week. Now it’s almost Monday again and I’m expected to make another deposit in order to get this coming weeks Rewards. Will I be given two weeks of rewards? How are you guys going to fix this and why can’t these rewards just be manually added to my account!? This is ridiculous. @moderators ???
I just got mine but they cheat me 10000 points I get 25000 points weekly . I got 15000 today smh
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Question for all…
Has ANYONE here had a withdrawal request processed since last Tuesday? Still waiting on my request from Thursday that is stuck in Pending with no estimated time of arrival.
I would love to hear from someone who has received a successful crypto withdrawal actually paid out since last week’s site issues, just for some peace of mind.
That’s legit crazy what’s happening here. I was gonna deposit but quickly decided against it. The site still hasn’t been fixed and it’s been days.
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Where ally crypto points for my deposits?
Hello Everyone,
We apologize for the inconvenience—promotions are currently affected due to ongoing issues. While we don’t have a resolution timeframe yet, please rest assured that any owed rewards will be credited once the issue is resolved.
Thank you for your patience and continued support. Updates will be shared as soon as they’re available.