Oops Something Went Wrong Error

Has anyone else had an issue with an “oops something went wrong error, try again”? One by one I started getting it on all my favorite games. The Take the Bank, Shot, Santa’s Money games as well as Mr Macau. Ignition says the games are working fine and that it’s my cache but I’ve tried to log in on a friend’s computer and still get the error code. They haven’t provided anymore help.

Yes it’s also been happening to me! I thought it was just me lol. I clear my cache and cookies every time I log out of ignition so in case they give me the “troubleshooting tips” I’ve already done it all lol. Honestly I know them by heart haha.

Have you been able to get them to work at all?

Hello! Thank you for reaching out and bringing this to our attention. I understand how frustrating it can be to experience these errors across multiple games.

The “oops something went wrong, try again” message can sometimes be caused by browser cache or temporary glitches. Since you’ve already tried logging in on a different computer, it suggests the issue might be related to your account or network.

To assist you further, I recommend trying the following steps:

  1. Clear your browser cache and cookies.
  2. Ensure your browser is up to date.
  3. Disable any browser extensions that might interfere.
  4. Try accessing the games in an incognito or private browsing window.

If the issue persists after these steps, please provide the names of the games that are affected so we can investigate further and assist you in resolving this issue promptly.

Thank you for your patience, and we’re here to help!

Hi. I have done that multiple times. Nothing works. It’s the games I noted above. Thanks.

Hello @CharlieWest, good afternoon! Thank you so much for your response. Could you please kindly verify the names of the games you’re referring to for Santa’s Money?

I’ve attached three images below—the games you mentioned. We’re able to load and try the games on our end, so we’re not quite sure why they aren’t loading for you.

Thanks again for your help, and please let us know if there’s anything else we can assist you with!

They don’t work for me as I’ve been telling you for months. In any case, I just blew all my funds playing the only games I could so it’s no longer an issue lol

Thank you for sharing your feedback. I understand how frustrating that can be, and I appreciate your patience. I do apologize for the inconvenience with the games. If there’s anything else I can assist you with, please don’t hesitate to let me know. I’m here to help!

I been having the same problem myself even with cleared cache and in incognito mode it’s like it can’t keep me logged in have to reclear my cache and still have trouble getting back on I have to stop chrome exit out and might get back on very frustrating

im having the same issue but different slots games. Hat trick hero and quest to the west have been down since last month.