Anyone else having an issue? It froze on an all in hand and now I’m unable to get back in. Playing an MTT
I gotta say this is pretty tilting after I just late registered for 30bb in the $215. I had only played 1 hand before it crashed. Even if it comes back, gonna be majorly short stacked. REFUND
Apologies for any recent issues with the poker client. We see that you were able to rejoin the game after a few hands and had no reports of any site wide issues last night.
Unfortunately I missed more than just a few hands and lost more than 3k chips in the time I was disconnected (20% of the 15k starting stack).
The refund policy really needs to be updated to account for these situations in my opinion. Incredibly unfair and frustrating.
Yea same here but with 2 separate jackpot sit n go games. Got screwed out of $120. I quit playing tourneys and jackpot sit n go months ago because of this issue and thought I would play a few today and wouldnt you know it…constant freezing up and disconnections. Never any issues with cash games but ALWAYS with the jackpot sit n go.