Poker Technical Issues

I had a software issue last week where I riveted the nuts in a $200 or 100bb pot and opponent shoved then it promptly disconnected me and folded me out before I could click call. Reconnects three seconds later and I’m ready at a new table with my remaining 25bbs.

I spent an hour talking with support for them only to “escalate” my issue wich was obvious and fixable but nothing ever happened 72hourrs later.

So good luck everyone I hope you get your money back.

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I was in lucky sevens what will hAppen?

You have to get approved to use the forum and that just happen so im sure other people are waiting too. on another note, I would love to know if this is like a 20-30 min kinda thing or like 3-4 hours

@William, any approximate time until refund? I was in the $150K GTM. Thanks.

Ran deep in the $100+$9 tonight. Ten left and I thought I disconnected. Got pissed off and tried to log in on two different phones. 3rd in chips, $4,800 up top. Not happy with all the bull jive, Somebody needs to explain what the hell is going on.

When do we expect cash games to start running again??? Tonight?

He just likes to fantasize that he’s owning the libs. These days, that usually means taking horse dewormer.

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@William can we get an estimated time here? We looking at a 30-40 min kinda deal or 4-6 hrs? Should we just go to bed for the night

Eric, this happens to me a lot, and of course my internet is perfect/100%. It has been happening to me a lot for 5+ years and never see a penny back for it. I’m asking you, does it just ‘come with the territory’? Do ton of players just get randomly disconnected in middle of cash games only to get nothing back then a a delayed response from rep that says, yada yada we’re not sending you money

This is what I was told when I asked for my 60$ back

I had JUST rebought into the 15.00 plus 1.50 tournament, and it was in the 15th or 16th level, so I LOST that rebuy??? what’s the deal?

This site has had a LOT of server issues and not just tonight. This needs to be addressed as soon as possible.

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But Marc it’s been disconnecting in cash games for years I feel like, today of course a different situation all together

Technical issues in the biggest poker day of the week. No good man. You’re going to lose a lot of players.

should i just go to bed i want my money from the 30k i was top 30 in

Lol…I know, right?

You won’t get anything but buy in and very small small additional

thats bullshit it says divide up the prize money right?

For top ten in the $100+$9?

I have $1200 locked up on the 200nl Full Ring tables. I was also running deep in a few MTTS. I am hoping they make all this right so I don’t have to go thru and show them screenshots of all my tables so get the money they owe me.