Hello folks I am hoping a mod can help me with this situation. This evening I converted ignition miles to free spins. From the free spins winnings, I bought into 2 hyper turbo games, $5.00+.25 and $25+1.25. I won them both…but only 0.71 was credited to my account. Please help?!! I have never seen this before or not received the winnings from poker games. The tables were 75893437 and 75893670.
Were very sorry to hear about this @PRSkins21, let check this for you and will get back to you shortly.
Hi @PRSkins21 , the issues you have has been escalated by Customer Support for further updates please directly reach out to them. Thanks for understanding.
OK. Thank you for your quick response.
You are welcome and please be advised that we are now closing this thread. If you have more concern or question, please do not hesitate to reach us via private message. Thank you.