I try both
Can you both provide some screenshots just to see if the errors match up on the game?
Screenshots of it not loading? I do not get an error. It only spins, waiting to load. It resolved itself around 40 minutes ago
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My reels and wheels Xl is not loading as well now just spins and never loads
Reels of fortune wonāt load for me. Has been a few days now it wonāt load. I have tried everything. Restarts, clear cache, uninstall and reinstall app. Still nothing. Using my android phone.
Reels and Wheels hasnāt been loading for 2 days. I have tried everything as well.
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Can we get some screenshots of reels and wheels when you try to play it please.
Anyone having issues with reels and wheels loading, can you please provide a screenshot and let us know what device/browser you are using please.
Mobile app and tried Chrome as well. Even incognito mode. Not loading. Cleared cookies and cashe as well. Been like this for at least 3 days nowā¦
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In fact i was booted off the website about 4 minutes ago. Would not let me login. Only way i could login was by using incognito mode.
Iāll hold on until we get some additional contact and then I can send it to the casino team to check out. Iāve just tried it again and itās still fine for me.
Clear cache and cookies, we have received no notification of any issues right now.
Not working on my android, and has been this way since yesterday morning. Not only Reels and Wheels XL, but American Jet Set alsoā¦ both games are the same with different themes. Neither has loaded for almost 2 says. to comments below from moderator, there are more than a few having this same issueā¦ this is just the few that come on the forum and actually mention it. Would think thatās more than enough to know there is an issue
Weāre reviewing but we donāt really have any other reports of this yet other than the few above. It will likely take some time before we have a response. In the meantime can you fill out the following and send to us through PM
Time and Date of the incident (ET):
Description of the issue:
Games Effected:
Browser(s) used:
Operating System (OS):
Internet Service Provider (ISP):
Have you done the following:
ā¢ Clear cache and cookies:
ā¢ Try another browser:
ā¢ Used Google Chrome in Incognito Mode
Can you provide screenshots as to the error message?
Any issues regarding this should now have been fixed, please advise us via pm if you are still having issue with the game not loading.