Reels XL something wrong

Casino Slots
#23

Hi @WheresQ5656 ,

Thanks for reaching out and letting us know. If you’re experiencing issues like infinite spins or connection problems, we recommend doing some basic troubleshooting first — such as restarting your device, checking your internet connection, and relaunching the game.

If the issue continues, please send us a private message with a relevant screenshot and the name of the game so we can forward it to the appropriate team for further investigation.

Thanks for your understanding — we’re here to help!

#24

Over 37 spins agin no free spins no wheel crazy shit I swear

#25

Uploaded more money spinning for 20 cents ain’t hitting nothing highest thing I hit was $9
Got wheel twice if I could bet money on 15 x I would bet everything I have I swear I hit 15x more than anything on that wheel
Hit 25x second time 5 dollars
Then got free spins first free spins in the last 10 deposits check what I won

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1 Like
#26

Same as my Scratch Card deal. I get a dollar every single day. They tell me they use RNG and have no control. If that’s the case the amounts would fluctuate but they don’t. If the odds are 1out of 8 and I get the same thing every day no matter what the amount what are the odds of that? Astronomical! So don’t keep telling me you don’t have any control Ignition I don’t believe it

4 Likes
#27

So I discussed the Daily Scratch on here 3 weeks ago. I get $1.00 every single spin. When I mentioned it on here I got $25 and $10 the next two spins funny coincidence…then I was back to $1.00 and have spun a buck every single time again. You tell me it’s on RNG you have nothing to do with it and once again I tell you that if my odds of getting $1.00 98 times out of 100 then I want those kinds of odds on my games

2 Likes
#28

Thank you very much for proving your feedback @jewell36. I wish you the best of luck on your future gameplay.

#29

I’m very skeptical of the Daily Scratch and Win sir! How can I possibly get 1.00 every single day every single week??? You say it’s the RTP but if that’s true the odds would be astronomical

1 Like
#30

Apologies for the delayed response @jewell36 , in regards to your question. RTP (Return to Player) represents the average return over many plays and doesn’t guarantee a fixed daily payout. We thank you for yuor feedback and we apreciate it.

#31

I’m with u now for last six months this game has gone no where. Use to be one of my favorite. It’s like someone turned the RTP down to zero.

#32

I’m truly sorry that you feel this way @ChristopherOverdorf. I wish you the best of luck on your future gameplay.

1 Like
#33

I cannot believe how HORRIBLE the scratch card has become!! Almost 2 months straight, literally every scratch is 1,000 miles. This is NOT random. It was never like this until recently. I truly don’t understand

#34

I agree with every syllable of this post

#35

I’m really sorry to hear about your frustration with the scratch cards. Please know that the games use a certified random number generator to ensure fairness. You can always send us pm if you have any other concerns.