Terminated from matchpay over a scammer

Transaction Help
#1

Watch out for user. Matchpay ethaneverhart1. Cashapp $tylerdeve he said he didn’t receive payment which is false anyway i sent all the screenshots support ask for i even sent them ones from chat from cashapp saying that the guy received the payment and matckpay still sided with him and terminated me unreal
I dont know how they could of sided with him i gave solid evidence of payment and proof he received payment and i get terminated bs

Anyone who has dealt with this type problem on matchpay maybe know how to get a hold of supervisor or appeal this please help thank you

#2

Hi @Pods9920, I’m really sorry to hear about your frustrating experience with Matchpay. It sounds incredibly difficult to provide evidence and still feel unheard, especially when you’ve done everything you could to resolve the issue. I can understand why you’re feeling upset and confused.

For situations like this, I recommend reaching out directly to Matchpay Representatives via email at support@MatchPay.app, or via live chat here by clicking on ‘Chat Now’. They should be able to review your case more thoroughly and possibly escalate it to a supervisor for further consideration.

Be sure to express your concerns clearly and provide any evidence again, as it might help in getting a better resolution.

#3

I already did they said they couldn’t talk to me about it anymore

#4

We’re truly sorry that this is the case. Our apologies that we couldn’t assist regarding this case but we’re unable to handle issues experienced with MatchPay.

#5

Thank you so much for letting us know Pods9920.

#6

Now yall taking money from my account cause maychpay said so thats bs

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That guy got his money got me booted and now yall going to give him mine to heck no
Theres couple screenshots look for your selves then put my money back in my account

#7

@Pods9920 We understand your concerns about the balance adjustment. However, for further clarification, please reach out to MatchPay support directly. We apologize for any inconvenience this may have caused.

#8