Three Ignition bugs during one cash-game session

Poker Cash Games
#1

As I was playing cash games tonight, I encountered three different and annoying bugs. These were messages flashed to me:

  1. We’re not able to process your request at this time. Please try again later. (This happened in game.)
  2. Your available balance does not reach the minimum buy-in amount for this game. Please deposit to continue. I had more than enough $ for a buy in!)
  3. System down for maintenance. (Something like that: I cannot recall the exact wording of this third bug.)

Come on Ignition! You’re supposed the leading online poker site in the USA. You can do better than this.

2 Likes
#2

glad to see more people reporting bugs

one day they will have a massive patch and fix all the bugs at the same time!

i have faith

#3

@Pompey63 I’m sorry for the delay. in getting back to you. Were these errors running most of the night and it is possible to send us over a screenshot the next time any of those errors come up.

1 Like
#4

The errors occurred several times over the course of a 2-3 hour cash game session. These bugs did not cause me to lose money, but they greatly diminished my enjoyment of Ignition.
I do not know how to do screen shots.

#5

Top right of most keyboards, there is a button called “prt sc”, click that to take a screen shot. I’ve have all three issues multiple times. The first one, usually close that window and ignore it, i can usually play all 4 tables even if i close that window and ignore it.
The second issue, usually wait like 15 minutes and try again.
The third issue, wait 30 minutes, usually you can start playing again.

#6

If you are using Windows 10 then you should have the program called Snip & Sketch. You can easily make screenshots with it.

#7

Thanks, knowing how to do this can be useful. However, in some other instances, it is enough to give the hand #.
On the old Bovada of 10 years ago, I hardly ever complained because problems were few and far between!

1 Like