Is anyone else having trouble claiming bonuses? I sent an email to claim a royal flush bonus 2 days ago and have not received any response. Ignition usually sends an automated reply email letting you know that you’re in the que to be helped. I tried the chat function and gave up after several minutes of waiting for a rep. Tried calling and same issue.
@Millwright001, Welcome to the Forum.
Mainly due to the technical issues we experienced last week, we are a little backed up on our approximate 24-48 hour email time. That being said we’ll PM you right now, and see if we can’t clear this up for you!
Staff Good Morning,
I sent a email yesterday to poker@ignitioncasino.eu with my royal flush info, the hand #, the Tbl. number and a picture, please process so I can brag! LOL
Please PM us here with the same details you just mentioned above, and we’ll gladly look into it for you. Note, the hand must follow the rules set out on the website here.
I just re sent the email, to poker@ignitioncasino.eu. with Pic of hand history table number and time. please forward to a staff member to process thank you.
ust sent the PM with the info on your Here link Foster thank you.
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