Website Technical Issue May 21

Off Topic
#1

It seems the site is down again. Cannot log in to desktop casino or poker clients …

Site down freezes kick out and reloginns
Errors while playing
#2

Same here.

#3

We have contacted our Technical Team regarding the current issue

#4

Thanks Matt.

#5

Yup finally after a month had a tiny run going and it’s crashes. My goodness can’t make this stuff up :joy::joy:

#6

Of course it is

#7

It’s a joke

#8

Then min goes back online my money goes down the drain

1 Like
#9

Yup. Bet my whole bankroll won’t win a damn thing when it’s back up haha they have to adjust the payouts

#10

Given the site only makes $ when it’s running I’m sure they hate the down time just as much as the players.

However you’d think given the site only makes $ when it’s running they’d do a better job of ensuring that it does. IT infrastructure needs an overhaul

1 Like
#11

That’s no joke. Every update is a massive screw up. Must be cheap and only hire middle school IT kids to work on the site.

1 Like
#12

But In the same token, if they shut down for a few minutes to adjust game payouts they make wayyyyyy more money :joy:

1 Like
#13

I was just able to log in to casino … fingers crossed!

1 Like
#14

We are working on the fix now

#15

Hello Matt,
The site is down for me as well.
Any idea on when the site will be working again? Today perhaps?
And when will refunds for the current games we were in will be in our accounts?

I know you all are probably working hard to get things back up and running. I am just curious. I had planned to do a long grind session, today.

Thank you,
DM

#16

I wouldn’t even think about it. It’s back up for me and already lost over 85% of what I had finally been up for the first time in a month. Just wow. This is the last straw for me

#17

@Duck_Murray We should be mostly back to normal now. For any tournaments affected; just send us a PM with the tournament details if you’re unable to re-join

1 Like
#18

I was in the middle of a sit and go when the site crashed. And the money has not been refunded to my account. Do i PM you? Or who do I PM?

Thank you
DM

#19

I am trying to chat now. However the chat feature is not working correctly. Is the chat feature what you mean by PM?

Thanks

#20

I will send you a PM